Shop Policies

When it comes to purchasing bath and body products online, it's important to understand the policies and procedures surrounding returns and shipping. At Splish Splash Bath and Body, we strive to provide exceptional customer service and ensure that all customers are satisfied with their orders. Read on to learn more about our returns and shipping policies.

Returns

Due to the nature of our business, all products at Splish Splash Bath and Body are handmade to order. As a result, we do not accept returns. However, we understand that unforeseen circumstances may arise, and we are committed to working with you to make things right.

If you encounter any issues with your order, please don't hesitate to contact us. We value your satisfaction and will do our best to address any concerns you may have. Our dedicated customer service team is here to assist you and ensure that you have a positive experience with our products.

Shipping

At Splish Splash Bath and Body, we want to make sure that your order arrives in a timely manner and in perfect condition. We ship all our products via USPS Priority Mail.

To provide you with the best shipping rates possible, we offer combined shipping on multiple items whenever feasible. This allows us to pass on the savings to you, our valued customer.

Please note that as our products are handmade to order, it may take up to 7 business days for your order to ship. This timeframe excludes weekends and holidays. We appreciate your patience and understanding as we meticulously craft each product to ensure its quality and effectiveness.

Once your order has been shipped, you will receive a confirmation email with tracking information. This will allow you to keep track of your package and anticipate its arrival.

If you have any questions or concerns regarding shipping, please don't hesitate to reach out to us. We are here to assist you and provide any necessary information to ensure a smooth and seamless delivery process.

Thank you for choosing Splish Splash Bath and Body. We appreciate your support and look forward to providing you with luxurious bath and body products that enhance your self-care routine.